Nexolens™ frequently asked questions

Which lens type should I choose?

Choose Progressive Multifocal for general everyday use, Blue-Light Filtering for indoor screen activities, or Photochromic Progressive for transitions between indoors and outdoors.

How do I choose a diopter?

Select the reading strength you already use. If unsure, consult an eye-care professional.

Are Nexolens custom prescription glasses?

No. Nexolens™ is not individually manufactured from an optical prescription and does not replace professional eye care.

What is included?

Your selected Nexolens™ pair, a protective case, a microfiber cloth, and two digital visual-comfort guides.

Do photochromic lenses darken inside a vehicle?

Performance depends on UV exposure. Vehicle windows can reduce that exposure, so darkening may be limited.

How long does delivery take?

Processing and delivery depend on destination, carrier, and customs. See the Shipping Policy for current estimates.

What is the return window?

Contact customer support within the applicable 30-day period and follow the published Returns and Refunds Policy.

How do I contact customer support?

Email support@nexolens.site or visit www.nexolens.site.