Last updated: July 28, 2026
This policy applies to purchases from nexolens.site, operated by Navazz Group LLC.
1. Available methods
Accepted methods appear at checkout and may vary by country, currency, device and provider. They may include cards, digital wallets and other methods enabled through Shopify or our processors.
2. Secure processing
Checkout uses encrypted connections and authorized providers. We do not directly store full card numbers or security codes. Providers process payment data under their own security and privacy obligations.
3. Authorization and charge
By ordering, you authorize the displayed charge. Some methods place a temporary authorization before final capture. Automated receipt does not by itself mean final acceptance; see the Terms of Sale.
4. Currency, taxes and fees
Checkout shows the applicable currency and known charges. Your bank or wallet may use its own exchange rate and charge conversion or international-transaction fees. Import charges not collected at checkout may be charged by authorities or carriers.
5. Verification and fraud prevention
We may request reasonable verification, compare addresses, limit quantities, temporarily delay processing or cancel where there is a reasonable risk of fraud, unauthorized payment or breach. We will not ask by email for your password or full card security code.
6. Declines, duplicate holds and refunds
A payment may be declined for bank, funds, limits, authentication, address or security reasons. A failed authorization may remain temporarily visible until released by the bank. Contact us and your provider for suspected duplicate charges. Approved refunds are sent to the original method under the Returns Policy; posting time depends on the provider.
7. Disputes
Contact support@nexolens.site before filing a dispute where practical, without limiting your legal or banking rights. We may provide order, delivery and communication records to the payment provider when responding.