Nexolens Frequently Asked Questions

Nexolens™ Frequently Asked Questions

Which lens type should I choose?

Choose Progressive Multifocal for general everyday use, Blue Light Blocking for screen-focused indoor routines, or Photochromic Progressive for indoor and outdoor transitions.

How do I select a diopter?

Select the reading strength you already use. When uncertain, consult an eye-care professional.

Are Nexolens prescription glasses?

No. Nexolens™ is not individually manufactured from an optical prescription and does not replace professional eye care.

What is included with the order?

Your selected pair of Nexolens™, a protective storage case, microfiber cleaning cloth and two digital comfort guides.

Will photochromic lenses darken in a vehicle?

Photochromic performance depends on UV exposure. Vehicle windows can reduce UV exposure, so darkening may be limited.

How long does delivery take?

Processing and delivery depend on the destination, carrier and customs. Refer to the Shipping Policy for current estimates.

What is the return period?

Contact support within the applicable 30-day period and follow the published Returns & Refunds Policy.

How can I contact support?

Email support@nexolens.site or visit www.nexolens.site.