Privacy Policy

This Privacy Policy explains how Nexolens, operated by Navazz Group LLC, collects, uses and protects information when customers visit www.nexolens.site, contact support or place an order.

Information We Collect

We may collect information such as name, email address, phone number, shipping and billing addresses, order details, device information, IP address, browsing activity and customer-support communications.

How We Use Information

Information may be used to process and deliver orders, provide support, communicate order updates, improve the website, analyze performance, prevent fraud and comply with legal obligations.

Payments

Payment information is processed by Shopify and other authorized payment providers. Nexolens does not directly store complete payment-card numbers or sensitive card credentials.

Cookies and Analytics

Cookies and similar technologies may be used to operate the website, remember preferences, measure traffic, improve performance and support advertising or analytics where permitted.

Service Providers

Necessary information may be shared with ecommerce platforms, payment processors, shipping partners, customer-support services, fraud-prevention providers, analytics providers and other vendors that help operate the store. We do not sell customer personal information for monetary compensation.

Customer Requests

Subject to applicable law, customers may request access, correction or deletion of personal information by emailing support@nexolens.site.