Shipping Policy

Nexolens ships internationally through our fulfillment network. Orders are processed after payment confirmation.

Processing Time

Orders are normally processed within 1 to 3 business days. Processing can take longer during holidays, product launches or periods of unusually high demand.

Estimated Delivery Time

Estimated transit time is generally 7 to 20 business days, depending on the destination, carrier performance, customs processing and local delivery conditions.

International Orders

International orders may be subject to customs review, import duties, taxes or local fees charged by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. Nexolens is not responsible for delays, failed delivery or loss caused by incorrect or incomplete address information.

Tracking

Tracking details are sent to the email used at checkout when they become available. Carrier scans can take additional time to appear after dispatch.

Support

For shipping assistance, email support@nexolens.site or visit www.nexolens.site.